The Bio Flame’s revolutionary and exquisite ethanol fireplaces have made them a sought-following option by homeowners, inns, resorts, and residential builders throughout the world. We also supply flexible choices with next to no layout limitations, making our fireplaces a fantastic fit for just about any space.
In the event your get is urgent, we endorse getting in contact with us to verify merchandise availability. In unusual scenarios, if an merchandise is unavailable or on backorder for an prolonged period of time, We are going to notify you promptly.
You are going to obtain an email by using a monitoring quantity in just one particular business enterprise working day right after your merchandise continues to be shipped. Should you haven't received tracking information and facts in seven-ten small business days of placing your get, please arrive at out to our customer service workforce.
We'll organize for the incorrect product to get returned (at our expense) and guarantee you receive the right products.
You should notify or e-mail us at [email protected] in just 24 hours of merchandise shipping and delivery if items are missing or products is lacking.
If the delivery time exceeds the advertised time frame, We're going to Speak to you by means of email and/or cellular phone to confirm the purchase.
Fantastic costs, swift shipping and fast trouble totally free expert services on The difficulty I encountered. I had purchased An electrical fireplace unit that may not healthy into the present fireplace Area.
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Company was remarkable. My purchase wasn’t in stock. I used to be in a position to talk to a person straight away they usually had been are The BioFlame Xelo Wall Mount Fireplace that will help me great a nicer fireplace for a far better cost than my primary purchase! Would unquestionably endorse them to everyone wanting a fireplace.
All customized orders are remaining sale and can't be returned or refunded. For the reason that these solutions are made specifically in your specs, they cannot be resold or restocked. You should critique all custom get facts cautiously before placing your get.
If your approximated supply day for your personal order falls outside the envisioned seven-14 small business working day vary, our customer service group will arrive at out to confirm whether it is suitable.
The Bio Flame wall-mounted ethanol fireplaces are meant to give your own home by using a wealthy perception of warmth and comfort. Compared with classic Wooden or electric powered fireplaces, your 19.seven” wall-mounted bio-ethanol fireplace can easily be installed in less than 15 minutes with no need to have For extra connections.
Exposing the device to Serious climatic conditions, water destruction, or extended exposure to humidity when The BioFlame Xelo Wall Mount Fireplace not designed for outside use.
All wall-mounted versions have mounting brackets and hardware, whilst firebox and burners will feature installation guides for framing and set up, that can take under one hour!